PRIVACY POLICY
Khmer RC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:
Contact details
Including your name, address, billing address, shipping address, phone number, and email address.
Financial information
Including payment details, transaction confirmations, billing status, and payment account references processed through secure gateways.
Account information
Including your username, preferences, wishlist selections, saved items, and settings.
Transaction information
Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transaction history.
Communications with us
Including information included in your communications with us, such as customer support inquiries or concierge model requests.
Device & Usage information
Including IP address, device type, browser specifications, network connection, and navigation patterns on our storefront.
Personal Information Sources
We collect personal information from the following sources:
- Directly from you: When you create an account, place an order, contact concierge support, or subscribe to updates.
- Automatically through the Services: Via cookies, analytics, and browser session tools.
- From service providers & partners: Including payment processors and shipping logistics partners.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services: Processing orders, managing pre-orders, calculating local taxes/shipping, and personalizing recommendations.
- Marketing and Advertising: Sending updates on new model arrivals, pre-order releases, and promotional offers.
- Security and Fraud Prevention: Authenticating transactions, verifying order safety, and preventing unauthorized activity.
- Customer Support & Legal Compliance: Handling inquiries, enforcing terms, and meeting statutory record-keeping rules.
Third-Party Websites and Links
Our website may contain links to third-party services (such as shipping carrier tracking or social media platforms). We are not responsible for the privacy practices of external third parties. We encourage you to review their respective policies.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also opt out of promotional emails at any time using the unsubscribe link provided in our emails.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Brand: Khmer RC Store
- Email: support@khmerrc.com
- Phone / WhatsApp: +855 10 993 233
- Address: Phnom Penh, Cambodia